For instructions, see the fingerprint reader software Help. Message 5 of 7. This will help if you installed an incorrect or mismatched driver. Have you found your fingerprint sensor? Refer this article to further troubleshoot fingerprint issues with your laptop.

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Add a device Windows 7! To register one or more fingerprints: At the end, it’s best that you perform a system reboot to make gingerprint that all changes take effect properly.

HP Pavilion Dm Fingerprint Reader Board With Cable | eBay

I have been so happy with it, and suprised it still works at all that I just decided to get a use on off of ebay. Message 3 of 7.

Once that out of the way, get the software, run the available setup, and follow the instructions displayed on-screen for a complete installation. Updating the component’s software version can improve fingerprint reading speeds, enhance recognition algorithms, fix fingdrprint issues encountered during the product’s lifetime, or add support for new features. Try to set a system restore point before installing a device driver.

Thanks for marking this as the answer. Message 7 of 7.

HP Pavilion DM4 Fingerprint Reader Board w/ Cable 608225-001 6042B0134201

Message 1 of 7. So can you have a check in Winodows 8 using the below link if the finger print reader is detected or not.


This will help if you installed an incorrect or mismatched driver. Refer this article to further troubleshoot fingerprint issues with your laptop. In reply to Ramesh. HP Simple pass – Not detecting fingerprint reader Views. The finger print reader on the one I had that was dropped works while the one I just got off of ebay does not.

Method 1 I would suggest you to run hardware troubleshooter and check if it helps. Integrated fingerprint readers are available on select computer models. For your notebook, the drivers for Windows 8 is not available at HP website. Repeat steps 1 through 9 for each additional user.

HP Fingerprint Reader – Common Issues

Didn’t find what you were looking for? Couple of weeks ago I dropped it and was amazed it survived teh fall but the screen frame has a bend in it and it can’t close anymore.

By using this site, you accept the Terms of Fingeerprint and Rules of Participation. This topic has been locked due to inactivity for a long period of time. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service finberprint.


If it has been installed, updating overwrite-installing may fix problems, add new functions, or expand existing ones.

biometric reader not recognized on hp dm – Microsoft Community

Please click ” Accept as Solution ” if you feel my post solved your issue, it will help others find the solution. Pavilion dmcl Entertainment Notebook PC.

Thank you for posting your query on Microsoft Fingerorint Community. Even though other OSes might be compatible as well, we do not recommend applying this release on eeader other than the ones specified. Message 2 of 7. How satisfied are you with this response? This thread is locked.

This task allows you to set up a user authentication method based on fingerprint recognition. In order to use the fingerprint reader, you must set up a user account and password on the computer. I would suggest you fnigerprint follow the steps provided below and see if it helps.